Personal Data collected for the following purposes and using the following services:
Access to third party services’ accounts
Access to the Facebook account
Permissions: Email, Insights and Manage Pages

Analytics
Facebook Ads conversion tracking, Matomo, KISSmetrics, Display Advertising extension for Google Analytics, Google AdWords conversion tracking, Google Analytics with anonymized IP, Heap Analytics, MixPanel and Twitter Ads conversion tracking
Personal Data: Cookies and Usage Data
User ID extension for Google Analytics
Personal Data: Cookies
Commercial affiliation

Contacting the User
Mailing List or Newsletter
Personal Data: email address

Data transfer outside the EU
Data transfer to countries that guarantee European standards and Data transfer abroad based on standard contractual clauses
Personal Data: various types of Data

Handling payments
Bancasella and PayPal
Personal Data: various types of Data as specified in the privacy policy of the service
Hosting and backend infrastructure
DigitalOcean
Personal Data: various types of Data as specified in the privacy policy of the service
Akamai Content Delivery Network
Personal Data: Cookies and Usage Data
Infrastructure monitoring
New Relic
Personal Data: various types of Data as specified in the privacy policy of the service
Pingdom
Personal Data: Cookies and Usage Data
Interaction with external social networks and platforms
Facebook Like button and social widgets, Google+ +1 button and social widgets and Twitter Tweet button and social widgets
Personal Data: Cookies and Usage Data
Interaction with live chat platforms
Olark Widget
Personal Data: Cookies, Data communicated while using the service and Usage Data
Interaction with support and feedback platforms
Uservoice Widget
Personal Data: Cookies and Usage Data
Managing contacts and sending messages
SparkPost
Personal Data: email address and various types of Data as specified in the privacy policy of the service
Amazon Simple Email Service and Mailjet
Personal Data: email address
Sendwithus
Personal Data: Email and Usage Data
Managing support and contact requests
Uservoice and Freshdesk
Personal Data: various types of Data as specified in the privacy policy of the service
Registration and authentication
Direct registration
Personal Data: email address and password
Remarketing and behavioral targeting
Facebook Custom Audience
Personal Data: Cookies and email address
Facebook Remarketing, AdRoll, AdWords Remarketing, Remarketing through Google Analytics for Display Advertising and Twitter Remarketing
Personal Data: Cookies and Usage Data
Tag Management
Segment
Personal Data: Cookies and Usage Data
User database management
Pipedrive and Vero
Personal Data: various types of Data as specified in the privacy policy of the service
Further information about Personal Data
Further rights of the Users
We don’t sell or rent Users’ Data to any third parties for any purpose. The only uses of Data are those highlighted in this policy. Users are the only owner of their Data and can request modification or deletion at any time.
Privacy Shield participation: data transfers from the EU and Switzerland to the United States
The Owner participates in and complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and Switzerland to the United States.
The policies and rights outlined below are therefore equally and explicitly applicable to Users from Switzerland, except if stated otherwise.
The Owner has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.

If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view the Owner’s certification, please visit https://www.privacyshield.gov/ (or find the direct link to the certification list of Privacy Shield participants maintained by the Department of Commerce https://www.privacyshield.gov/list).

What does this mean for the European User?

The Owner is responsible for all processing of Personal Data it receives under the Privacy Shield Framework from European Union individuals and commits to subject the processed Personal Data to the Privacy Shield Principles.

This, most importantly, includes the right of individuals to access their personal data processed by the Owner.

The Owner also complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU, which means that it remains liable in cases of onward transfers to third parties.

With respect to Personal Data received or transferred pursuant to the Privacy Shield Framework, the Owner is subject to the investigatory and regulatory enforcement powers of the FTC, if not stated otherwise in this privacy policy.

The Owner is further required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Dispute resolution under the Privacy Shield

In compliance with the Privacy Shield Principles, the Owner commits to resolve complaints about its collection or use of the User’s Personal Data. European Union individuals with inquiries or complaints regarding this Privacy Shield policy should first contact the Owner at the contact details supplied at the beginning of this document referring to “Privacy Shield” and expect the complaint to be dealt with within 45 days.

In case of failure by the Owner to provide a satisfactory or timely response, the User has the option of involving an independent dispute resolution body, free of charge.

In this regard, the Owner has agreed to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by the panel with regard to data transferred from the EU. The User may therefore contact the Owner at the email address provided at the beginning of this document in order to be directed to the relevant DPA contacts.

Under certain conditions – available for the User in full on the Privacy Shield website (https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint) – the User may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Contact information
Owner and Data Controller
iubenda srl – Via Torino 2 – 20123 – Milan (Italy)
Owner contact email: info@iubenda.com
Latest update: May 25, 2018